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Q: What else does an SMC membership offer me?

A: As an SMC member you benefit from 60 years of marketing experience. The programs we offer WORK, and work well. You've got
all the know-how of a longtime industry insider right at your fingertips!

Q: What about shipping? Will my orders take a long time, and cost a lot in shipping fees?

A: By using SMC as your sole supplier, you have access to a huge range of products — so you don't have to pay shipping charges
from a variety of different companies! And don't worry about delays, because in most cases SMC ships within 1-2 business days
of receiving your order!

Q: Is SMC a franchise opportunity?

A: Absolutely not. Franchises have their hand in your till for their share of the profits, advertising fees, franchising fees, training
fees... you name it! With SMC, business is simple and clear-cut — you buy at super low SMC member prices, and sell at
whatever price you're happy with! That's it! All the remaining money is yours to keep.

And remember, you're not under any obligation to buy exclusively from us. That's another difference from a franchise. In fact, we encourage you to shop around. We know we've got the best variety, best quality, and best prices around!

Q: You say you'll keep me informed of new products, services, programs, etc. How often?

A: The SMC Member Website (www.smcorp.com) is always up-to-date with new merchandise arrivals, special promotions,
services, etc. The latest copy of The Specialty Wholesaler Newsletter is always available online, and updated every month. This
newsletter is packed with information about the latest arrivals, news stories, money-making tips, and success stories from
fellow SMC members.

Q: Can I drop by to personally view SMC's facilities?

A: We'd love to see you! Feel free to drop by anytime during business hours. Hours can vary seasonally so call Member Support
before you visit. Our address is:

Specialty Merchandise Corporation
13230 San Bernardino Ave.
Fontana, CA 92335

Q: Can I phone my orders into SMC?

A: Toll-free! You may order by phone toll-free from all 50 states, plus Canada, Puerto Rico and the Virgin Islands. For fastest
service, order online at www.smcorp.com. Additionally, you may FAX your order.

Q: Do I have to order a minimum amount of merchandise to remain a member?

A: No. You operate your business at your own pace. Order only what you need, when you need it.
(Usually after you've already sold it!)

Q: Will you drop-ship orders for me?

A: Absolutely, and at no extra charge. The shipping document will carry your name, not SMC's, so your customer doesn't learn your
source. This way, you don't ever have to physically handle a single item if you don't want to!

Q: What if I join SMC and decide it's not for me?

A: Just send your Membership Kit back within 30 days for a complete refund of your membership fee, less shipping and handling.

Q: If I start on the payment plan, do I enjoy all the privileges of membership?

A: Yes! all of SMC's services, products, and programs are at your disposal immediately!

Q: What are the rules governing SMC Membership?

A: The rules governing SMC Membership can be viewed by clicking "SMC Standard Membership Rules" link below.


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